Launching Q4 2025
The 24/7 AI Support Line Built for TPAs
HIPAA-compliant, bilingual AI support that cuts call volumes and wait times — while keeping members and providers satisfied.
Engineered for compliance, scale, and 24/7 reliability
Launching Q4 2025
The 24/7 AI Support Line
Built for TPAs
HIPAA-compliant, bilingual AI support that cuts call volumes and wait times — while keeping members and providers satisfied.
Engineered for compliance, scale, and 24/7 reliability
Launching Q4 2025
The 24/7 AI Support Line Built for TPAs
HIPAA-compliant, bilingual AI support that cuts call volumes and wait times — while keeping members and providers satisfied.
Engineered for compliance, scale, and 24/7 reliability
AI-Powered Features That Transform Support.
AI-Powered Features That Transform Support.
ClaimLynk is the AI assistant built for TPAs — reducing call volumes, cutting costs, and transforming member and provider support.
ClaimLynk is the AI assistant built for TPAs — reducing call volumes, cutting costs, and transforming member and provider support.
24/7 Member & Provider Support
Always-on AI instantly resolves routine inquiries — no hold times, no business-hour limits, and no unnecessary frustration.
LynkAssist™
When issues need a live rep, ClaimLynk transfers the case with full context so members and providers never repeat themselves.
ClaimLynk IQ™
Real-time reporting on call volumes, common inquiries, and escalation trends — giving TPAs visibility into member and provider needs.
HIPAA-Compliant & Secure
End-to-end encryption, provider authentication, and BAA support keep PHI safe.
Omnichannel Access
Voice, SMS, and web chat — members and providers get clear, reliable answers instantly, wherever they are, whenever they need them.
Scalable Call Deflection
Deflect 50%+ of repetitive calls (claim status, eligibility, payments, and more) to AI, freeing valuable staff time for complex, high-touch issues.
Experience
Experience ClaimLynk AI in Action
Use the number below to experience how members and providers get instant answers. This is a demo-only line, so you can explore the features safely without impacting real claims.
Experience
Experience ClaimLynk AI in Action
Use the number below to experience how members and providers get instant answers. This is a demo-only line, so you can explore the features safely without impacting real claims.
Call as a Provider or as a Member
(614) 335 9736
Call The Demo Line Now
Faster Support. Lower Costs. Happier Members.
ClaimLynk delivers 24/7 bilingual AI support that scales with your growth and reduces call volumes by half.
Faster Support. Lower Costs. Happier Members.
ClaimLynk delivers 24/7 bilingual AI support that scales with your growth and reduces call volumes by half.
Faster Support. Lower Costs. Happier Members.
ClaimLynk delivers 24/7 bilingual AI support that scales with your growth and reduces call volumes by half.
The Problem
High call volumes overwhelm support teams.
Members face long wait times.
Staffing costs increase.
Providers chasing claim updates.
Most calls are routine and repetitive.
High call volumes.
Members face long wait times.
Rising operational costs.
Providers chasing claim updates.
Most calls are routine and repetitive.
High call volumes.
Long wait times.
Rising operational costs.
Providers chasing updates.
Most calls are routine.
The Solution
24/7 bilingual AI assistant.
Instant answers for members & providers.
Seamless escalation to live reps.
Scales effortlessly with membership growth.
Secure, HIPAA-compliant from day one.
24/7 bilingual AI assistant,
Instant answers.
Seamless escalation to live reps.
Scales effortlessly with membership.
Secure, HIPAA-compliant.
24/7 bilingual AI assistant.
Instant answers.
Seamless escalation.
Scales effortlessly.
Secure, HIPAA-compliant.
Experience
Experience ClaimLynk AI in Action
Use the number below to experience how members and providers get instant answers. This is a demo-only line, so you can explore the features safely without impacting real claims.
Experience
Experience ClaimLynk AI in Action
Use the number below to experience how members and providers get instant answers. This is a demo-only line, so you can explore the features safely without impacting real claims.
Call as a Provider or as a Member
(614) 335 9736
Call The Demo Line Now
Coming Soon!
ClaimLynk Pulse™
The heartbeat of your TPA support — instant answers with just three words: “Check My Pulse".
Coming Soon!
ClaimLynk Pulse™
The heartbeat of your TPA support — instant answers with just three words: “Check My Pulse".
Coming Soon!
ClaimLynk Pulse™
The heartbeat of your TPA support — instant answers with just three words: “Check My Pulse".
With just three words — “Check My Pulse” — members can call or text to instantly see their deductible, out-of-pocket totals, recent claims, and payment status. No hold times. No portals. Just answers. Providers can also ‘check the pulse’ of a claim or payment — reducing calls to your staff.
One Command, Total Clarity → Deductibles, OOP, claim status, and payments in seconds.
Cross-Channel Access
Cross-Channel Access
Cross-Channel Access
Secure & Compliant
Secure & Compliant
Secure & Compliant
For Members and Providers
For Members and Providers
For Members and Providers
Instant Notifications
Instant Notifications
Instant Notifications
ClaimLynk™ proof points:
50%
Call volume reduction through AI-powered automation
90%
Of inquiries resolved instantly without escalation
80%
Faster response times for members and providers
Coming Soon!
ClaimLynk Pulse™
The heartbeat of your TPA support — instant answers with just three words: “Check My Pulse".
Coming Soon!
ClaimLynk Pulse™
The heartbeat of your TPA support — instant answers with just three words: “Check My Pulse".
With just three words — “Check My Pulse” — members can call or text to instantly see their deductible, out-of-pocket totals, recent claims, and payment status. No hold times. No portals. Just answers. Providers can also ‘check the pulse’ of a claim or payment — reducing calls to your staff.
One Command, Total Clarity → Deductibles, OOP, claim status, and payments in seconds.
Cross-Channel Access
Cross-Channel Access
Secure & Compliant
Secure & Compliant
For Members and Providers
For Members and Providers
Instant Notifications
Instant Notifications
Bring Your TPA Into the Future of Support
Cut call volumes, reduce costs, and give members & providers the instant answers they expect.
Bring Your TPA Into the Future of Support
More Ways ClaimLynk™ Makes Support Smarter
From provider search to frictionless escalations, ClaimLynk delivers features that reduce friction and strengthen every interaction.
Provider Search & Referrals
Members can instantly find in-network doctors, specialists, or clinics by specialty or location. ClaimLynk sends contact details and directions via text or email in seconds.
Provider Call Flow
ClaimLynk automates common provider inquiries like claim status and payments. Providers get clear, conversational answers without waiting on hold.
Documentation & Coding Guidance
ClaimLynk delivers required forms, coding details, and submission rules in real time. This reduces errors and helps providers get paid faster.
Stronger Provider Network
By resolving routine questions instantly, ClaimLynk reduces provider frustration. Happier providers mean stronger partnerships and a healthier network.
Omnichannel Support
ClaimLynk works seamlessly across voice, SMS, and web chat. Members and providers get support wherever they are, whenever they need it.
Frictionless Escalation
When AI can’t resolve an issue, ClaimLynk transfers the call to a live rep. Full context is included, so no one has to repeat themselves.
Compliance & Security You Can Trust
Protecting sensitive member and provider data is at the core of ClaimLynk. We follow strict healthcare and security standards to ensure every interaction is private, secure, and compliant.
Compliance & Security You Can Trust
Protecting sensitive member and provider data is at the core of ClaimLynk. We follow strict healthcare and security standards to ensure every interaction is private, secure, and compliant.
HIPAA-Compliant
End-to-end encryption, secure data handling/and provider/member authentication – built to safeguard PHI (Protected Health Information).
HIPAA-Compliant
End-to-end encryption, secure data handling/and provider/member authentication – built to safeguard PHI (Protected Health Information).
HIPAA-Compliant
End-to-end encryption, secure data handling/and provider/member authentication – built to safeguard PHI (Protected Health Information).
Secure by Design
Our AI systems are built with security first – from encrypted communication to strict access controls and continuous monitoring.
Secure by Design
Our AI systems are built with security first – from encrypted communication to strict access controls and continuous monitoring.
Secure by Design
Our AI systems are built with security first – from encrypted communication to strict access controls and continuous monitoring.
Your members and providers deserve answers – and their data deserves protection.
Your members and providers deserve answers – and their data deserves protection.
Your members and providers deserve
answers – and their data deserves
protection.
FAQs
FAQs
FAQs
Still have questions
We have answers
Is ClaimLynk HIPAA-compliant?
Does ClaimLynk replace my call center staff?
How quickly can ClaimLynk be implemented?
Can ClaimLynk handle both members and providers?
What communication channels does ClaimLynk support?
Does ClaimLynk work outside business hours?
What types of calls can ClaimLynk automate?
How does ClaimLynk escalate complex cases?
How scalable is ClaimLynk?
Do I need an app or website for ClaimLynk to work?
Is ClaimLynk HIPAA-compliant?
Does ClaimLynk replace my call center staff?
How quickly can ClaimLynk be implemented?
Can ClaimLynk handle both members and providers?
What communication channels does ClaimLynk support?
Does ClaimLynk work outside business hours?
What types of calls can ClaimLynk automate?
How does ClaimLynk escalate complex cases?
How scalable is ClaimLynk?
Do I need an app or website for ClaimLynk to work?
Is ClaimLynk HIPAA-compliant?
Does ClaimLynk replace my call center staff?
How quickly can ClaimLynk be implemented?
Can ClaimLynk handle both members and providers?
What communication channels does ClaimLynk support?
Does ClaimLynk work outside business hours?
What types of calls can ClaimLynk automate?
How does ClaimLynk escalate complex cases?
How scalable is ClaimLynk?
Do I need an app or website for ClaimLynk to work?
Still have more questions? Contact Us Info@ClaimLynk.com
Still have more questions? Contact Us Info@ClaimLynk.com
Securely Linking Members, Providers, and Benefits.
Securely Linking Members, Providers, and Benefits.
All rights reserved - ClaimLynk LLC - Copyright© 2025
info@claimlynk.com
All rights reserved - ClaimLynk LLC - Copyright© 2025
info@claimlynk.com
All rights reserved - ClaimLynk LLC - Copyright© 2025
info@claimlynk.com